Why I Created SalesLeader: Solving the Biggest Challenges in Car Sales Management

Discover how SalesLeader was created to solve the biggest challenges in car sales management, offering a simple and powerful tool that enhances dealership performance and ensures every deal is managed flawlessly.

Chris Cunningham • August 2024

Categories: Videos

Why I Created SalesLeader: Solving the Biggest Challenges in Car Sales Management

Working the desk as a Finance Director, I was responsible for not only managing deals but also training finance managers and salespeople. While I was confident in my ability to train and manage, I soon found that keeping track of all the deals happening simultaneously on the sales floor was a significant challenge.


I would often find myself in situations where I knew the details of the deals I was directly handling, but I had no visibility into the other deals being managed by my colleagues. This lack of transparency made it difficult to respond quickly when the General Manager asked for updates or when I needed to step in to assist with a deal. These were challenges that needed to be solved, not just for me but for every manager and especially every General manager. That’s how SalesLeader was born.


The Need for a Unified System


While CRMs are great for managing customer relationships before they walk into the dealership and after they leave, they often fall short when it comes to managing the in-store sales process. I’ve worked with several CRMs that, while powerful, were incredibly complex and not user-friendly. They were designed by programmers with little consideration for the day-to-day realities of car sales. Salespeople and managers often used only a fraction of the available features, missing out on valuable tools that could have made their jobs easier.


This is where SalesLeader comes in. Unlike a traditional CRM, SalesLeader is designed to focus on the customers who are physically present in the dealership. It ensures that everyone on the sales team follows the Road to the Sale, a critical component of any successful car dealership.


How SalesLeader Solves These Problems


SalesLeader is not just another CRM. It’s a sales enablement tool specifically built for auto dealerships, designed to simplify the sales process and ensure that everyone involved knows exactly what’s happening at all times.


  1. Transparency: SalesLeader provides a single screen where managers can see the status of every deal in the showroom, making it easy to stay informed and respond quickly.


  1. Ease of Use: The system is intentionally simple and intuitive. We’ve cut out the unnecessary features and focused on what truly matters—helping you sell more cars.


  1. Managerial Oversight: SalesLeader sends notifications to the appropriate managers at every stage of the sales process, ensuring that nothing slips through the cracks and that every customer receives first-class service.


  1. Focus on Perfection: The software is designed to embody industry best practices, ensuring that the sales process is followed perfectly every time. By doing so, SalesLeader helps increase sales volume, gross profit, and customer satisfaction (CSI).


The Results You Can Expect


With SalesLeader, you’re not just adopting another piece of software—you’re embracing a tool that will transform your dealership’s operations. By streamlining the sales process, increasing managerial oversight, and ensuring that every step is executed flawlessly, SalesLeader will help you achieve better results in less time.


The ultimate goal of SalesLeader is simple: to increase your sales volume, maximize your gross profit, and improve the customer experience. In turn, this will lead to happier customers, higher CSI scores, and a more successful dealership overall.


Conclusion


Creating SalesLeader was a journey driven by necessity and fueled by a desire to solve the problems I encountered in my own career. I wanted a tool that would make it easier for sales managers to manage and for salespeople to sell. Today, SalesLeader stands as the embodiment of that vision, and I’m excited to see the difference it can make in your dealership.


If you’re a General Manager or Dealer Principal looking to enhance your dealership’s performance, I invite you to explore how SalesLeader can help. Visit dealersalesleader.com to learn more about how we can work together to drive your dealership’s success.